Perhaps the item doesn’t match up to the photos or isn’t as described. (Please wait at least 3 days from the transaction date to give your seller enough time to ship the item.) Almost full bottle anti splatter. If the seller does not resolve the consumer’s issue, what they do next depends on where and how they bought the item. I didn’t see the photo or anything no proof just an email. Gumtree has buyers and sellers right in your own community. Reason for seliing I've moved into wood work. The seller isn't required to let you know when it's been shipped and they aren't obligated to cancel the transaction because you *think* they haven't shipped. Here are the steps: Step 1: Contact the seller. Haven't used it since. When a seller deletes their ad they would have the option to send a message to all users who replied to the ad letting them know the ad is no longer available. The seller's answer always was "on the way" wait for a bit" etc. Please sms only to 97707073. Can't upload more pics. Even though the item has been used and could have been dropped or whatever. I told paypal that i have not received anything and that i was promissed the item would be shipped the day after payment (overnight shipping as well) and nothing. The item you’ve been looking for could be just a few… It turns out many people have written on Gumtree’s Facebook page about the scam. This scam involves rogue car dealers posing as an individual user of Gumtree and posting ads for fully working or good condition second-hand cars. 3. you want to return an item but the seller won't provide a UK address or a pre-paid return label, or offer a full refund without requesting the item to be returned. As stated above, you don't really know that the seller has not shipped your item. We also recommend that buyers receiving an item clean the item and wash their hands before touching their face. Location: Parow, Northern Suburbs. No delivery. Look out for fake email addresses, Gumtree say just because it says xxxx@gumtree.com it doesn’t necessarily mean it’s from Gumtree. Posted 6th May 2018. He will send the item out to you once you pay. Didn't have a phone number either on the ad so I pestered him for one to ask a few more questions. She first said If I could pay by bank transfer first but, I said I can't because I didn't have money in the bank. If the seller does not click “Ship”, the order status will show as “Awaiting Seller to Ship” until the indicated shipping time has passed. Never send or wire money to sellers or buyers. Trading hi-fi is his business and he has a good range and usually good quality. I wasn’t entirely comfortable with someone paying me online, outside of a online marketplace like eBay. deleted568739 22. Hand held face shield mask. You can tell scammers because they don’t communicate through Gumtree – they’ll always text message. Cash & collect only near Hougang MRT any day after 1pm. If the time lapses without the seller shipping the item, the order will automatically be canceled and the buyer will receive a full refund. It doesn’t cost $100 to send a phone from Melbourne with Australia Post; Paying me via PayPal? Foto showing actual item on sale. General Details. the seller agreed to refund you or replace the item but that didn't happen or the refund amount was wrong. "The buyer's mate came and picked up the item and a couple of days later the money hadn't cleared so I made my own inquiries and found out that I had been scammed," John said. ... but didn't find any, as no one takes there time to listen and understand what I'm trying to explain, ... Never send your item before receiving the money. So, there are things you can do if the thing you bought isn’t what the seller told you it was. The seller has not changed the status of the item to purchased (i only learned of this feature today when buying something else and this new seller changing the items status to purchased), so while i don't expect my item to have arrived yet at least changing the item's status to sold would have made it seem he was going to send it. 3 extra mig tips. I had about a dozen requests to pay by Paypal - and not a single one of them was to be posted to the Paypal account holder, but to someone else's address, in the UK as well as overseas. Send an email, text message or call the seller and politely explain your position. Scammers will try to get you to send the item by sending a fake PayPal paid receipt. So, what he should do now, because he cannot open the case? And NO SELLER LIABILITY, NO SELLER WARRANTY, NO REFUND/RETURN, NO EXCHANGE AFTER TRANSACTION. In the messenger screen you can see whether the seller accepts PayPal. Marketplaces such as eBay protects the buyer and the seller, if the transaction takes place within the eBay website or app. Meet up with your seller and confirm the sale in person. I had noticed that the seller had listed an item very similar (in fact he used the same photo) with a slightly modified discription. About 3 weeks ago i bought an item through Gumtree but paid via Paypal (so i have some protection). Why is Gumtree seller not responding? Selling welder. I emailed them and got no reply after a day and therefore texted them and still got no reply. If the consumer bought products or services from an online auction site, such as eBay or Gumtree, they should first refer to the dispute resolution options available on the online auction's site. By clicking "Report" you accept the Gumtree Terms and Conditions. What happens next is that the unsuspecting seller (me), delighted to get such a quick response to my item for sale, sends full details to the buyer. I do not want to cancel the item as I am a collector but believe he is trying to out wait me hoping I … Used only 1 x 5kg roll wire Flux core wire. Your funds will be on hold for this amount of time, but will drop off within a short time after the order cancels. I was just wondering If I would be safe If I were to pay by Bank deposit. He would have swapped it with another keyboard. The seller i purchased an item from off of ebay did not send me the merchandise until after i opened a claim on paypal and send over 10 message to him regarding the shipment. Respect your community Please remember to respect your local community. You could fall for this part and send your details. When you've agreed to the sale, the seller will request the payment in the Gumtree app. Gumtree is the UK's biggest classifieds site, with an astonishing 2million ads live at any given time. JT is a well known Gumtree seller. After about a month he started to contact the seller for the update. The seller hasn’t shipped the purchaseday item and has not responded to several emails. Even if you’re getting a bargain price, if the item isn’t right, it’s better to say so rather than take it home anyway and feeling stupid afterwards. There is no seller protection when they dispute the item is faulty within 6 months The law says that the seller must follow the contract by providing you with the item you have purchased. Never do this – communicate through Gumtree only that way you have a record of the interaction attached to the item history in case you have any issues. Kindly note item out of manyfacturer’s warranty. He is ignoring my calls and messages. A day or two later I noticed they added some other items so emailed and texted again and no still no reply after a couple of days. Trade preowned furniture, clothing & games, or find the right buyer for your used car. You see am buying something off a person in gumtree and she is selling something I want for £70. You must wait until after the delivery date has passed the item hasn't arrived by then to file a dispute to get a refund. My suspicion now is that the seller was not happy with the price I won the item for and decided not to send it and re list it later. ‎Join Gumtree, a classified ads platform for buying and selling a variety of everyday items locally. This doesn’t give Gumtree access to your accounts. If you have that old item that’s been gathering dust in your garage, you can use Gumtree to list it online for free, find buyers and close the deal. Find cars, furniture, electronics, jobs, real estate & more for sale across Australia Tell the seller that what has happened to your order is "a breach of contract under the Consumer Rights Act 2015" if you either: told the seller the delivery date was essential and they didn’t meet it; agreed with the seller a delivery date which wasn't essential, and a second delivery date also wasn’t met Basically my father bought an item from international seller in November. Item Not Received – You bought something but didn’t receive it. 1 new shroud. We recommend all users visit the Government website on Coronavirus (COVID-19) prevention to learn more about precautions to take at this time. Arc welding leads without electrode holder. I recently listed an item on Gumtree as I didn't want to pay the listing fee on eBay (expensive item!). ... From here you have an option to send a message to the seller by selecting the ‘Send message' button. That has to be someone trying to claim you didn't send it or some other scam, why else would someone refuse much faster delivery and the option to inspect the item ... Uber driver has to put a lot in, to get something back. So PayPal is terrible for seller sometimes. She shown me a picture of the product but it looks kinda dodgy like its been cropped. However after four weeks it still hadn't arrived and the seller refunded my money. What kind of chaos would it be if buyers were allowed to open up disputes when the package could still be in transit. Sure it's a pain, but I don't see any alternative. Mig torch. Hi, I bought an item on gumtree and paid £150 through bank transfer, now seller refuse to send the item. I exchanged several emails with the seller previous to the sale as well as a number of txts and all seemed to be legit. It's only been 5 business days since you purchased the lens. Chat with your seller in the Gumtree app about the listing that you are interested in. 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